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Branch Booking system disruption

Due to the global Microsoft outage, our branch appointment booking system is temporarily unavailable. Please contact our customer service by phone or visit one of our branches without booking.

Thank you for your understanding.

Branch appointment

Make an appointment at the branch or get an answer right now – ask Adele a question or use the Interactive Assistant.

Branches operate by appointment and on a drop-in basis

To serve our customers efficiently, we primarily offer services by prior appointment. If necessary, we will also resolve situations and offer services on a drop-in basis.

  • Individuals and companies can open an account remotely.
  • For services which require more processing time (such as inheritance matters, account opening and change of signatories for legal entities, or operations by an authorised proxy), please make an appointment.
  • If you make a reservation from outside of Lithuania or your phone or computer is in a different time zone, please pay attention to your booking time zone. You must select your reservation in the Vilnius time zone (UTC+02:00).