Become a customer remotely

This is the best time to open a Citadele account - fully remotely, quickly and at any time of the day.
Become a customer until 01.06.2024. and use any payment plan for your business daily needs 12 months for free.

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Payment plan

12 months for free for the new clients.

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Up to 3 POS terminals

12 months rent free.

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C Business card

One year for free when selecting one of our plans.

* The offer is valid for both existing and new customers. The offer applies if the customer has not had an active POS terminal contract with Citadele for the last 6 months. The discount applies to a maximum of 3 POS terminals.
** Discount is applied after starting using the payment plan.

Become a client without visiting the branch

Time is money, so no one likes to spend time on things that can be done quickly. We understand the value of time in Citadele, so we also offer an opportunity to open a company account remotely – in any time and place convenient for you.

  • Fill out the application and the questionnaire remotely if you can represent your company alone. All that is needed – Qualified SmartID or Mobile-ID identification to sign the application.
  • Wait for confirmation from the bank and start using your account on the Online bank.
  • Receive your C Business card by mail.
  • Enjoy the benefits of your business account in Citadele!
Fill the application
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Payment plans

Choose one of our payment plans and get better value when you use our everyday services at one fixed monthly cost. All plans include:

  • An unlimited number of free electronic transfers to accounts at Citadele Bank (without a plan, each transfer would cost 0.29 EUR).
  • A set number of free electronic EUR transfers to other banks in Europe (without a plan, each transfer would cost 0.40 EUR).
  • The use of a set number of C Business cards for one year commission-free (without a plan, each card would cost 3.00 EUR/month).
  • A set number of free current accounts (without a plan, each account would cost 4.50 EUR/month).
Choose the one for you
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  • Use your C Business card for free for the first year when you select one of our payment plans.
  • Receive great discounts at retail locations throughout Baltics.
  • Receive travel insurance and purchase protection.
  • Deposit cash at Citadele or MEDUS ATMs for free up to 10 000 EUR.
Find out more
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Loans for various needs, from small repairs to filling your warehouse before your active season.

  • Loan of between 1000 and 25 000 EUR depending on the turnover of your business.
  • Convenient repayment timetable of up to 5 years.
  • Fixed interest rate from 9 % per year.
  • No need for collateral—you can receive a microloan without collateral or using your property as security.
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  • Accept money from all your customers with our most suitable card terminal.
  • Use all card terminals for the first 12 months without a monthly rental fee.
  • Offer your customers cashback from your retail location.
  • Use currency exchange payments in your card terminal. Offer tourists the chance to pay in their own currency and earn interest! Customers will appreciate that the amount on their account statement will be the same sum as on the card terminal.
Apply
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Didn’t find the answer to your question?

Visit our interactive assistant and find the information you need

Interactive assistant
What you need to know before applying?

If you are not yet our business customer, you can join us without coming to the bank! Now you just have to complete an application on the Citadele’s website. Fill it in and we will deliver the card to you free of charge within Latvia.

To become a customer using an application on the Citadele website, the following criteria must be met:

  • the legal form of the company is UAB (Ltd.), individual merchant (ĮI), farm undertaking or fishery undertaking (ŽŪB);
  • your company is registered in the Register of Enterprises of the Republic of Lithuania with a turnover of up to 30,000 EUR;
  • your company is solvent;
  • the company carries out economic activity in Lithuania;
  • you have been issued a passport or identity card of citizen or non-citizen of the Republic of Lithuania;
  • you have the right to represent the company individually;
  • you have a qualified electronic signature - eSignature maintained by SmartID QES or Mobile-ID.

If any of the above criteria is not met, please visit any of our branches, bringing an identity document.

Please note that when you become a customer of Citadele banka remotely, initially your company account will be limited. The maximum total amount of incoming transactions per month can be up to 30,000 EUR. This condition can be changed upon visiting a branch of the bank.
 

Why can’t I use my Online Banking to fill in and sign an application?

A qualified electronic signature, which is legally equivalent to a handwritten signature, must be used to complete the application. Qualified electronic signatures in Lithuania are:

  • SmartID QES;
  • Mobile-ID.

How to fill in the application?

To start the completion, click on “Business customers” > “Become a customer” > “Become a customer” > “Become a customer remotely” and read the basic conditions. Before filling in the application, choose the most suitable type of authorization.

How to fill in the application if I cannot sign it individually?

If you do not have the right to sign the application individually, you must apply for a face-to-face visit to the bank’s branch with the other signatories.

How soon will I be able to receive my C Business Card?

Within a week after completing the application. You will receive two shipments – the C Business card is sent first and a few days later – the PIN code.

I already have the Online Banking of the bank, will I be able to use the existing connection if I apply for corporate services remotely?

  • If the authorization device for the existing Online Banking is MobileSCAN, you will be able to use the existing connection. A bank specialist will contact you to clarify whether you want to draw up a new Online Banking Agreement or use the current one.
  • If you do not have MobileSCAN yet, log in to your Online Banking and connect it.

Who should I contact in case of technical problems with the service?

Contact us at (8 5) 221 9091 or info@citadele.lt.

More questions
What you need to know before applying?

If you are not yet our business customer, you can join us without coming to the bank! Now you just have to complete an application on the Citadele’s website. Fill it in and we will deliver the card to you free of charge within Latvia.

To become a customer using an application on the Citadele website, the following criteria must be met:

  • the legal form of the company is UAB (Ltd.), individual merchant (ĮI), farm undertaking or fishery undertaking (ŽŪB);
  • your company is registered in the Register of Enterprises of the Republic of Lithuania with a turnover of up to 30,000 EUR;
  • your company is solvent;
  • the company carries out economic activity in Lithuania;
  • you have been issued a passport or identity card of citizen or non-citizen of the Republic of Lithuania;
  • you have the right to represent the company individually;
  • you have a qualified electronic signature - eSignature maintained by SmartID QES or Mobile-ID.

If any of the above criteria is not met, please visit any of our branches, bringing an identity document.

Please note that when you become a customer of Citadele banka remotely, initially your company account will be limited. The maximum total amount of incoming transactions per month can be up to 30,000 EUR. This condition can be changed upon visiting a branch of the bank.
 

Why can’t I use my Online Banking to fill in and sign an application?

A qualified electronic signature, which is legally equivalent to a handwritten signature, must be used to complete the application. Qualified electronic signatures in Lithuania are:

  • SmartID QES;
  • Mobile-ID.

How to fill in the application?

To start the completion, click on “Business customers” > “Become a customer” > “Become a customer” > “Become a customer remotely” and read the basic conditions. Before filling in the application, choose the most suitable type of authorization.

How to fill in the application if I cannot sign it individually?

If you do not have the right to sign the application individually, you must apply for a face-to-face visit to the bank’s branch with the other signatories.

How soon will I be able to receive my C Business Card?

Within a week after completing the application. You will receive two shipments – the C Business card is sent first and a few days later – the PIN code.

I already have the Online Banking of the bank, will I be able to use the existing connection if I apply for corporate services remotely?

  • If the authorization device for the existing Online Banking is MobileSCAN, you will be able to use the existing connection. A bank specialist will contact you to clarify whether you want to draw up a new Online Banking Agreement or use the current one.
  • If you do not have MobileSCAN yet, log in to your Online Banking and connect it.

Who should I contact in case of technical problems with the service?

Contact us at (8 5) 221 9091 or info@citadele.lt.