How to start investing in funds, shares and bonds?*

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*AS Citadele Banka does not offer investment portfolio management services, fund and asset management services, individual consultations on investing in financial instruments, or recommendations on the capital markets. These services are provided by a company in the Citadele Group: IPAS CBL Asset Management.

3 simple steps to start investing


Sign an agreement with Citadele bank


If you are a Citadele customer, sign an agreement on the opening of a financial instrument account and the enabling of transactions with financial instruments (in accordance with which Citadele will open a financial instrument and financial instrument cash account for you). This is an account into which the securities you purchase will be transferred, as well as the money you intend to use for financial instrument transactions.
Sign agreement can be concluded as follows:

  • The Citadele online bank: Investments > Create New > Application for agreement on financial instruments accounts and transactions.
Log in to online bank
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Transfer funds to your financial instrument cash account


Transfer funds to your financial instrument cash account in the way that's easiest for you:

  • The Citadele online bank: Payments > Transfer between own accounts.
  • The Citadele mobile app: Pay > Between accounts.
  • Additional options, you can also exchange currency within your financial instrument account. You can do this through the Citadele online bank: Payments > Currency exchange.
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Submit a security purchase/sale order

  • The Citadele online bank: Investments > New order > Order for investment fund unit purchase or redemption or Order for stocks purchase/sale, or Order for bond purchase/sale.
  • Worth to know – if you wish to invest in shares traded on the United States markets, you will also need to fill in and submit a W-8BEN tax form. Find out more by calling a Citadele broker on +370 66530742.
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Other possibilities

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You can also start investing in securities by applying for a visit to Citadele's branches, by contacting the broker in advance by phone +370 66530742 or writing to markets@citadele.lt.

Didn’t find the answer to your question?

Visit our interactive assistant and find the information you need

Interactive assistant
How do I open a financial instrument account?

Existing bank customers can open a financial instrument account. They must have a current account or card account open. We recommend also activating the online bank. 

To open a financial instrument account, you must read the relevant documents, terms and conditions and sign an application to open a financial instrument account and transaction agreement. 

The easiest way to do this is for free through the Citadele online bank under Investment (Create New > Application for agreement on financial instruments accounts and transactions). 

If necessary, you can also sign an agreement at any Citadele branch.

Do I have to pay taxes?

Yes, you must pay income tax on capital gains and on capital (dividend) income.

How much do financial instrument transactions and financial instrument account servicing cost?

Financial instrument purchase and sale transactions are subject to brokerage commissions which are calculated based on the type of financial instrument and the size of the transaction, but please bear in mind that there is a minimum commission fee per transaction, and in some markets there may be an additional fee for transactions. 
You can see brokerage commissions on our Private customer price list under Trading

Meanwhile, the following commission fees apply for financial instrument account servicing: 

  • a monthly fee for holding financial instruments, taken in the customer’s chosen base portfolio currency;
  • a commission fee for the customer’s chosen transaction (receiving, transferring or deregistering securities), which is taken in the transaction currency; 
  • a fee for processing orders for corporate events or tax certification documents for certain financial instrument types. 

You can see the full list of service prices on the Private customer price list under Accounts administration

Commission fees are taken automatically from the money in the customer’s financial instrument account. Customers must ensure that they have a sufficient balance, otherwise there may be a commission fee for a negative balance.

How do I submit an order for a financial instrument transaction?

You can submit an order both in person at any Citadele branch or online bank.

Can I receive a consultation from the bank on the best investments?

The bank does not give recommendations on the most suitable investment types, and does not recommend specific financial instruments, as only the customer can adequately evaluate and make decisions on their investments, needs and the suitability of specific financial instruments for their aims and requirements.

More questions
How do I open a financial instrument account?

Existing bank customers can open a financial instrument account. They must have a current account or card account open. We recommend also activating the online bank. 

To open a financial instrument account, you must read the relevant documents, terms and conditions and sign an application to open a financial instrument account and transaction agreement. 

The easiest way to do this is for free through the Citadele online bank under Investment (Create New > Application for agreement on financial instruments accounts and transactions). 

If necessary, you can also sign an agreement at any Citadele branch.

Do I have to pay taxes?

Yes, you must pay income tax on capital gains and on capital (dividend) income.

How much do financial instrument transactions and financial instrument account servicing cost?

Financial instrument purchase and sale transactions are subject to brokerage commissions which are calculated based on the type of financial instrument and the size of the transaction, but please bear in mind that there is a minimum commission fee per transaction, and in some markets there may be an additional fee for transactions. 
You can see brokerage commissions on our Private customer price list under Trading

Meanwhile, the following commission fees apply for financial instrument account servicing: 

  • a monthly fee for holding financial instruments, taken in the customer’s chosen base portfolio currency;
  • a commission fee for the customer’s chosen transaction (receiving, transferring or deregistering securities), which is taken in the transaction currency; 
  • a fee for processing orders for corporate events or tax certification documents for certain financial instrument types. 

You can see the full list of service prices on the Private customer price list under Accounts administration

Commission fees are taken automatically from the money in the customer’s financial instrument account. Customers must ensure that they have a sufficient balance, otherwise there may be a commission fee for a negative balance.

How do I submit an order for a financial instrument transaction?

You can submit an order both in person at any Citadele branch or online bank.

Can I receive a consultation from the bank on the best investments?

The bank does not give recommendations on the most suitable investment types, and does not recommend specific financial instruments, as only the customer can adequately evaluate and make decisions on their investments, needs and the suitability of specific financial instruments for their aims and requirements.

More opportunities

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Investment funds

One of the most popular financial instruments, which offers the chance to maintain and even grow the value of your savings. Service provided by Citadele subsidiary CBL Asset Management.
Learn more
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Short terms savings

A way of saving for your goals using the benefits of the Savings account and Term Deposits. Apply through the online bank and achieve your goals.
Learn more
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Accumulative life insurance

Use the opportunity to invest part of the paid insurance premiums and create savings, for example, for children's education. Service provided by Citadele subsidiary AAS CBL LIfe.
Learn more

In accordance with Republic of Latvia legislation, financial instruments are held separately from other bank assets, therefore the customer does not take on the risks of a situation where a bank is unable to operate, causing the bank to become bankrupt or insolvent, as well as of direct illegal activity aimed at the bank.