Skip to page content

C prime

Q: Payments

To which countries free money transfers can be made? You can make an unlimited number of free electronic transfers and payments in Euro from your C smart, C supreme, C prime account to any European Union bank account free within the Single Euro Payment Area (SEPA). Can I make payments to other countries or in a different currency from my C card account? Yes. Note that in accordance with the Price list a fee will be applied for the currency conversion. Can I make instant payments from my C card bank account? As Citadele supports Instant Payments, you will be able to make Instant Payments from your C smart, C supreme, C prime account to any bank which supports instant payments. The money is transferred within seconds.

Q: Priority Pass

For C prime and C Infinite cards The Priority Pass Lounge is a great place to relax or work while enjoying free appetizers and refreshing drinks before your flight. Regardless of whether you are travelling for work or pleasure, you can recover from the bustle of the airport and revive your energy. With Priority Pass, you can visit more than 1,700 VIP lounges in more than 500 cities across 145 countries. C Infinite Starting from 1.02.2025, C Infinite cardholder needs to download the Priority Pass app to their smartphone and create a Priority Pass account using their C Infinite card data. You can also add the created digital Priority Pass card to your wallet. C Infinite cardholders, including supplementary card holders, have access to free VIP Lounge visits – 15 times per calendar year. If you cannot download Priority Pass app, you can access the VIP Lounges by showing your physical C Infinite card. C prime You can receive a free Priority Pass card. Apply for Priority Pass card in Citadele Online bank (Online bank > Correspondence with Bank > Free form Order to the bank) or in any Citadele branch. Price per lounge visit can be viewed in the price list, for C prime and C Infinite.

Citadele bank's best payment card! Apply and enjoy extensive benefits in everyday life, on your travels and while shopping.

C prime cards one on top of the other with the C and VISA logos and different designs.

Apply for a card

Travel insurance for the family

Extensive travel insurance for you and your family travelling together, as well as purchase insurance.

Everyday benefits

Free online transfers in euro within Europe and commission-free* withdrawals worldwide up to 1500 EUR per month.

Priority Pass

Gain access to more than 1700 VIP lounges in more than 500 cities in 145 countries.

* ATM owner fees may apply.

Special offer!

Our best summer DUO – no monthly fee for the first 3 months!

Become a Citadele bank customer between July 1, 2025 and July 31, 2025 and enjoy the best Citadele bank payment card C prime and a stylish payment ring with NO MONTHLY FEE FOR 3 MONTHS!*

Order your C prime card, activate it in the app, and join the C REWARDS loyalty program.
Order the payment ring with the code CJULY here, receive it without the purchase fee**, and enjoy it without a monthly fee for the first 3 months.
Choose the payment ring that best reflects your style – specify the desired color and size, and collect it at your selected Citadele bank branch. Ring availability and sizes are limited!***

* If the customer was previously a bank client, the offer is valid only if the relationship with the bank was terminated at least six months before July 1, 2025.
** The regular ring purchase fee is 1 500 C REWARDS points, and the usage fee is 3 EUR/month.
*** Offer valid only for customers aged 18 and above.

You have plans? We have a solution

C prime will also help you achieve your plans and goals. Apply for a credit limit up to 15 000 EUR — no need to pay for any amount you don’t use! Meanwhile, enjoy 45 days interest free period for which interest on your balance is not calculated.

Receive an offer Find out more

C REWARDS bonuses

Get more from your C prime card! Sign up for the C REWARDS loyalty programme and access discounts and amazing prizes: restaurant visits, gift cards and even plane tickets.

Register for the C REWARDS programme (it’s free) and collect points on each purchase towards your chosen prize.
Exchange your points for the prize of your choice.
Every month, receive special offers and gain amazing discounts with our partners.

C REWARDS

Insured experiences

To ensure that your experiences don’t become hassles, travel and purchase insurance** is already included in your monthly card fee. Your purchases will also be insured for 180 days from purchase.

More about insurance

** The insurance service is provided by ADB Compensa Vienna Insurance Group.

Priority Pass

Make use of the privileges offered by Priority Pass: visit more than 1700 business lounges in more than 500 cities in 145 countries. They are great places to relax or work, and to enjoy snacks and drinks before you fly.

More about Priority Pass

Bring a friend and use C card without a monthly fee!

Tell your friends, family and acquaintances about the C card and give them an offer code. Anyone who is not yet a Citadele customer can take part.
Receive six months with no fee for each friend who applies for C card with your offer code.
Wait for a confirmation SMS as soon as your friend receives their C card using the offer code. Your C card fee discount period begins when the code is activated.
See your code: 1) in the online bank section under Basic information > Invite friends, 2) in the mobile app by pressing the profile icon in the upper right corner > Invite a friend.
Use your offer code for an unlimited number of friends, because everyone you recommend will receive a 100% discount on their monthly C card fee for six months.

Learn more

* If the invited friend is a former customer of the Bank, the offer applies to him/her if the relationship between him/her and the Bank has been terminated at least six months prior to the date of application. The offer does not apply if the relationship with the former customer has been terminated at the Bank's initiative, and the grounds and/or circumstances for the termination of the business relationship have not disappeared.

A smartphone above a contactless payment terminal, paying with a C prime card.

Half-price card? Yes!

Spend actively with your C prime and get up to 50 % off your card fee for the next 6 months. The discount is applied automatically after the 6-month period — all you have to do is enjoy!

Find out more

Payment ring

Want to pay with style? Only C card users can access our payment rings, an elegant and unusual payment tool!

Find out more

Click to Pay

Internationally recognized payment functionality that enables convenient and secure online payments without the need to re-enter card details. Click to Pay is also available for C cards and is supported by many online stores worldwide.

Find out more

Apply for C card without visiting a branch

Apply remotely and become a Citadele customer today.

You will be able to use the online bank and digital services immediately.

You will receive your card by mail within 5 business days.

Scan and download the app

Download app

A smartphone screen with the Citadele app interface, showing the C prime lava card.

For customers

Order your new C card in Citadele mobile app
or Online bank

Mobile app Online bank

Other application methods

Online bank

If you are our customer, apply for your new C card through the online bank and receive within 5 business days.

Apply

Branch

Make an appointment by filling out the form.

Find your nearest branch

Online bank

If you are our customer, apply for your new C card through the online bank and receive within 5 business days.

Apply

Branch

Make an appointment by filling out the form.

Find your nearest branch

Price list

Terms and Conditions

C smart for schoolchildren and students

Most frequent questions about Credit limit

Need help?

Get instant answers to your questions 24/7 from our website help tool: our virtual financial consultant, Adele.

How do I activate my card using the Online bank?

To activate your card in the online bank:

1. Go to "Accounts and Cards"

2. Select “Activate card” from the left-hand column. Activate by entering the final five digits of your card.

3. Confirm the activation with one of your authorisation tools: a code from your code card, a code from your code calculator or a MobileSCAN code.

Activate within 60 days of receiving your card.

If you have problems accessing the Internet bank see information here.

How do I activate my card in the Citadele app?

To activate your card in the Citadele mobile app:

1. In the section Overview press on the card's icon (quick action button) and select your new card;

2. Enter the last 5 digits of the card number;

3. Confirm the activation using one of your authorisation devices: MobileSCAN PIN code, fingerprint, face recognition, or a code from your code card or code calculator. That’s all—you can start using your card.

Activate within 60 days of receiving your card.

Don't have the Citadel app yet? Take a look here.
If there is a problem accessing the app, see here.

What to do, if your card was stolen or is lost?

If your Card is stolen or lost, block it in Citadele mobile app or contact the bank by calling +370 5 221 909. Citadele cards can also be blocked temporarily, which means that you will be able to unlock it if the card is found and hasn't been in the hands of other people.

What will be the monthly fee for the C prime card?

Card monthly fee for the granted credit limit:

6 EUR for 0 - 5 000 EUR
7 EUR for 5 001- 10 000 EUR
8 EUR for 10 001- 15 000 EUR

How do I get a discount on the card's monthly fee?
Actively use C prime - pay with the card for goods in stores and online and do not pay the card's monthly fee. Spending 6 000 EUR within 6 months is 50 %. discount on the card's monthly fee. 25 % on spending of 4 500 EUR. discount

How to apply?

If you want to become a customer of Citadele Bank and get a C card, you can do it using the mobile application or by visiting one of the bank's branches (only after prior registration by phone +370 5 221 9091). When you become a customer of Citadele bank on the mobile app, we will send your card by mail within three working days.

If you are a bank customer and want to change your existing card, submit a free-form request in the Online bank. If you want to get a C card with a new account, you can order a new card in the "Accounts and cards" section of the Online bank. Please ensure that the correct delivery address is entered. You will receive the card in the mail within three working days.

Payments

To which countries free money transfers can be made?

You can make an unlimited number of free electronic transfers and payments in Euro from your C smart, C supreme, C prime account to any European Union bank account free within the Single Euro Payment Area (SEPA).

Can I make payments to other countries or in a different currency from my C card account?

Yes. Note that in accordance with the Price list a fee will be applied for the currency conversion.

Can I make instant payments from my C card bank account?

As Citadele supports Instant Payments, you will be able to make Instant Payments from your C smart, C supreme, C prime account to any bank which supports instant payments. The money is transferred within seconds.

How to start to collect C REWARDS points when shopping?

Register for the C REWARDS programme and receive C REWARDS points on all purchases online and in stores worldwide (with C smart 2 EUR=1 point, C supreme, C prime 1 EUR = 1 point). Register through xrewards.lt, the Citadele app or online bank.

Priority Pass

For C prime and C Infinite cards
The Priority Pass Lounge is a great place to relax or work while enjoying free appetizers and refreshing drinks before your flight. Regardless of whether you are travelling for work or pleasure, you can recover from the bustle of the airport and revive your energy.
With Priority Pass, you can visit more than 1,700 VIP lounges in more than 500 cities across 145 countries.

C Infinite
Starting from 1.02.2025, C Infinite cardholder needs to download the Priority Pass app to their smartphone and create a Priority Pass account using their C Infinite card data.
You can also add the created digital Priority Pass card to your wallet.
C Infinite cardholders, including supplementary card holders, have access to free VIP Lounge visits – 15 times per calendar year.
If you cannot download Priority Pass app, you can access the VIP Lounges by showing your physical C Infinite card.

C prime
You can receive a free Priority Pass card. Apply for Priority Pass card in Citadele Online bank (Online bank > Correspondence with Bank > Free form Order to the bank) or in any Citadele branch.
Price per lounge visit can be viewed in the price list, for C prime and C Infinite.

How can I change the daily cash withdrawal limit for my card?

Please login to your Online bank → Correspondence with Bank and send us Free form Order. Please make sure the following questions are answered:

What is the needed value of limit to increase? (round amount)
What is the period for which this change is needed?
What is the reason for such an increase?

We will review your request and will notify you about the decision. Please check incoming messages in your Online bank → Correspondence with Bank.

Please be aware the Fee will be applied based on the Pricelist.

You can check the standard daily limit of your payment card for cash withdrawal at ATMs and POS terminals here.

Please see the limit what can be cash out for free in the Price list.

Pinigų išgryninimas ir įnešimas

Visa Luxury Hotel Collection

The opportunity to enjoy exclusive pleasures and privileges in the best hotels around the world with "C prime". Program participants can choose from more than 900 best hotels for their trips.

When booking a hotel on the Visa Luxury Hotel Collection website, customers receive:

Best price guarantee.
Free wireless internet access.
Free breakfast for two.
$25 voucher for food and drinks at the hotel.
VIP guest status.
Late check-out possible (subject to hotel availability).

Hotel accommodation can only be paid for with a VISA C card valid for the "Visa Luxury Hotel Collection" hotel program.

More information about the Visa Luxury Hotel Collection: www.myvisaluxuryhotels.com

What are reserved funds?

Reserved funds are money in your account that is temporarily "on hold." You haven't been charged yet, but you also can't spend that money. The bank holds these funds for up to 15 days while waiting for the seller to confirm the payment. If the seller doesn’t approve the transaction within that time, the money will be available to you again.

Neteisėtų atsiskaitymų mokėjimo kortelėmis prevencija užsienyje

Message on the use of cookies