Non-core products and services

Effective since 13.12.2023

Authorization Devices
Service Fee
Issuance of a code card Free of charge
Changing the code card at the customer's request 4 EUR
Issuing of DIGIPASS 260/ GO3 12 EUR
Unlocking of locked DIGIPASS 260/GO3 (if the device locked due to customer’s inattention) Free of charge
Replacement of DIGIPASS 260/ GO3 due to technical reasons (within 2 years from the moment of connection) Free of charge
Safe keeping services
Service Fee
Commission fee for safe-box opening if customer has lost the key of the safe box 150 EUR
Commission fee for customer’s safe-box content’s storage in Citadele Bank’s joint safe-box after expired safe-box rent (per day) 5 EUR (VAT included)
Additional services
Service Fee
Document sending by post (courier post) in Lithuania and abroad 25 EUR + the actual costs
Account statement preparation and issuing at Citadele Bank upon customer’s request 5 EUR per month (max. 25 EUR)