If you are not yet our customer, you can join us without visiting the bank! All you need is the Citadele MobileApp: take a selfie, and we will send your card by mail for free.
To become a Citadele client using the MobileApp, you must:
- Be an adult, at least 18 years old.
- Have a citizen or non-citizen passport or ID card issued by the Republic of Lithuania.
- Have a phone number registered in Lithuania.
- Have a permanent address in Lithuania.
- Be tax resident in one country only - Lithuania.
Filling in an application in the mobile app takes an average of 7 minutes.
Bear in mind that when you become a customer of the bank via the Citadele app, your monthly upper incoming transfer limit will be 10 000 EUR per month. This can be changed at any of our branches.
If one of the above points does not apply, we welcome you to any of our branches, bringing along a form of ID.
If you are under 14 but over 7, then your parent or guardian can open account and apply for C Smart card remotely –
- By filling in application in MobileApp under the Cards or All accounts section, by tapping the “+” icon in the top corner or
- By filling in applicatio in internetbank section Accounts and Cards → Order a card for a child.
If you are between 14 and 18, you can apply for account opening at any of our branches by bringing one of your parents with you.