Decision Tree

How can we help with Online banking?

Are you willing to make a payment in EUR currency?

Do you want to pay the bill?

How do I pay a bill using a bank template in the Online Bank?

To create a payment from a bank template (payment form), first ensure that the payment recipient (business) is in our list of templates. To check this, go to Payments in the Online Bank.

Find the correct recipient in the list of businesses. Businesses are sorted by type of business.

If you wish to see the whole list of businesses for which payment templates are available, go to Bank Templates in the Online Bank. Here, businesses are sorted alphabetically.

Choose the recipient you wish to pay and fill in the necessary payment information. The fields to be filled in are different for each recipient depending on the company’s requirements. Compulsory fields are marked with an asterisk. Some fields have inbuilt control mechanisms, with incorrect details triggering a warning. In this case, check the information and make any corrections.

 

After you enter the payment information, you have to sign and complete the payment. Click “Next” and confirm the payment with your authorisation tool. You can always check the payment status under Payment History.

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Do you want to make a payment within the European Union?

How do I make a SEPA payment using the Online Bank?

A SEPA payment is a payment in EUR to a bank within the European Economic Area (the European Union member states, Iceland, Switzerland, Liechtenstein and Norway), and is sent to an IBAN. IBAN is an internationally recognised account number system which precisely identifies the recipient’s account. The length of an IBAN account number is different in every country. Latvian IBAN numbers are 21 characters long and begin with LV. To ensure that the payment is made correctly, the Recipient Account field is a verifiable field.

To make a SEPA payment, go to the Online Bank under Payments and select New Payment.

In New Payment, you must complete all the requested fields to make the payment. Compulsory fields are marked with an asterisk. Some fields have inbuilt control mechanisms, with incorrect details triggering a warning. In this case, check the information and make any corrections.

On this screen, you can see what a completed payment looks like. The account from which the payment is made has been selected, the amount to be transferred, the recipient’s name and the account number are indicated. Under "Payment Details" you must enter the purpose of the transfer. The maximum number of characters permitted for this is 140.

After you enter the payment information, you must sign and complete the payment. Click “Next” and confirm the payment with your authorisation tool. You can always check the payment status under Payment History. If necessary, you can save the payment as a PDF in Payment History.

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