Information for citizens of Ukraine

Can I exchange Ukrainian grivna (UAH) in the branch?

At the moment Citadele is not exchanging grivna in branches. Money exchange offices should be used.
If UA refugee has payment card - they can take out cash (issuer bank fees will be applied) or they can pay with card.
If UA refugee has account with UA bank and wants to transfer money to Citadele, then only EUR can be transferred to our bank and UA bank's fees will be applied for transfer. Could be also quite expensive.

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