The most common scam types in Lithuania for private customers

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Scam phone calls (vishing)

Our customers are currently reporting that they have received calls in Russian claiming to be from the police informing them of a suspicious transaction in their account or a loan taken out in their name. If necessary, a second person will join the call, or the customer will receive a second call, claiming to be a bank employee and confirming what the fake police employee is saying. They will then ask the customer to complete actions using Smart ID or MobileSCAN, or to give them their online banking log in or card details.

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