Become a customer

Documents to be submitted to start a business relationship

You can become a Citadele customer in the most convenient way for you – remotely or in person.

When applying in person, the following documents are required to start a business relationship:

Lithuanian resident under 18 years:

  • customer questionnaire;
  • valid identity document (passport/ID card) or birth certificate (if the child is under 14 years);
  • valid identity document (passport/ID card) of the parent or guardian;
  • in the case of a guardian, a document confirming the representation powers (power of attorney, court judgement).

Lithuanian resident who has reached the age of 18:

  • customer questionnaire;
  • valid identity document (passport/ID card).

Foreign individual with ties to Lithuania:

  • customer questionnaire;
  • passport/identity card valid for entering Lithuania.
  • document confirming the connection with Lithuania (study contract, labour contract, temporary or permanent residence permit issued in Lithuania, visa, etc.).

! If necessary, the Bank may request additional documents (e.g., documents confirming the origin of funds and/or wealth, source documents of transactions, etc.) in accordance with the risk-based approach. 

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