Online banking

What to do if you lose a code card (TAN) or code generator?

If you lost your code card (TAN) or code generator, call immediately 19091 or +370 5 221 9091(when calling from abroad) and block your access to Citadele Internet Bank. At the nearest branch of the bank, will be issued a new code card (TAN) or a code generator for a renewed access to Citadele Internet Bank.

Are you satisfied with the answer?