Online banking

Why is login blocked?

Possible causes:

  • Incorrectly entered „Password“ or „User“ name
  • Incorrectly entered generator code
  • Incorrectly entered TAN code
  • Incorrectly entered verification code sent to mobile phone

You can unblock your access by calling 19091 (calling from abroad +370 5 221 9091) I - IV 8-19 hours, V 8-18 hours or coming to the Citadele branch.

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