Authorization devices

What is necessary to activate MobileSCAN?

To activate MobileSCAN for the first time, it is necessary to have a mobile device (a smartphone or a tablet) with the Citadele mobile application installed on it, its camera must be turned on, and it must be possible to connect to the Internet (WiFi or mobile). MobileSCAN can be activated in the online banking system (section „MobileSCAN“). If this section is not present in the online banking system, a MobileSCAN activation licence can be obtained at any Citadele branch. 

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