Rules of the bank

Valid from 1st of January 2019

General Terms of Business

Rules of Providing Payment Services and Management of Bank Account

Terms and Conditions for Opening and Servicing of Payment Plan (from 25/05/2020)

Terms of Use and Servicing of the Card for Private Clients

Terms of Use and Servicing of the Card for Business Clients

Terms and Conditions for Opening and Servicing of the Current Account for Private Clients

Terms and Conditions for Opening and Servicing of the Current Account for Business Clients

Regulations of Acceptance and Servicing of the Term Deposit for Private Clients (from 26/06/2020)

Regulations of Acceptance and Servicing of the Term Deposit for Business Clients (from 26/06/2020)

Terms of Use and Service of Citadele Online Banking for Private Clients

Terms of Use and Service of Citadele Online Banking for Business Clients

Electronic Invoice Presentment and Payment Rules 

Terms of the Order for Regular Payments of Fixed Amount for private customers 

Terms of the Order for Regular Payments of Fixed Amount for business customers

Terms of the Order for Maintenance of the Minimum Account Balance for private customers

Terms of the Order for Maintenance of the Minimum Account Balance for business customers

Terms of the Order for Maintenance of the Maximum Account Balance for private customers

Terms of the Order for Maintenance of the Maximum Account Balance for business customers

Terms of Use and Servicing of Citadele SMS bank 

Terms of Use and Service of Citadele Online Banking with Authorisation Categories

Terms of Financial Instruments Accounts and Transactions 

Additional information for depositors