Remote account management systems

Citadele Online Banking

Registration, servicing, refusal from service (closure) Free of charge
Transaction limits See Appendix No 2 paragraph 3
Connection of complicated configuration (international customers private persons/legal entities):
configuration of multiple users authorisation or connection of user, if the user (-s) is (are) not
a customer or if the user is customer’s authorized person (for legal entities)
20 EUR

Valid from 1st of November, 2019.



Authorization Devices

Issuing and change of DIGIPASS 780 35 EUR
Issuing of DIGIPASS 260 20 EUR
Issuing and replacement of Code card upon customer’s request 10 EUR
Activation of MobileSCAN within one licence or The first / the repeated activation
of MobileSCAN within the already issued licence1,2
Free of charge

Valid from 1st of November, 2019


Citadele SMS bank

Service connection Free of charge
Citadele Bank’s short message sent to customer 0.1 EUR

Valid from 1st of January, 2019.

1Several mobile devices can be attached to the same MobileSCAN licence.
2MobileSCAN can be registered at branches in Lithuania as well in Online Banking, if User is Customer in Online Banking Agreement.
3Commission fee for messages sent by Citadele Bank’s is charged from customer’s account once per month.